1. What Information We Collect

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When you visit our website, contact us, or use our services, we may collect the following types of information:

• Personal Information:

  • Name

  • Email address

  • Phone number

  • Address (if provided)

  • Health-related information (only if you submit it voluntarily through forms or during consultations)

• Non-Personal Information:

  • Browser type and version

  • Pages you visit on our site

  • Time and date of your visit

  • Referring website addresses

  • Technical data collected through cookies and similar technologies

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2. How We Collect Your Information

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We collect information in the following ways:

• When you submit an enquiry form on our website

• When you sign up for our quiz, newsletter, or download resources

• When you book an appointment or contact us directly

• Through cookies and tracking technologies to understand website usage

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3. Why We Collect Your Information

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We collect your information to:

• Respond to your enquiries

• Provide and improve our services

• Send you appointment confirmations and important service updates

• Share educational content and resources, if you opt in

• Provide personalised service recommendations based on your quiz responses or assessments

• Comply with legal obligations

We will only use your personal information for the purposes stated in this policy, unless we obtain your consent to use it for another purpose.

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4. How We Store and Protect Your Information

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We take data protection seriously.
Your information is stored securely using trusted platforms, and we implement appropriate technical and organisational measures to prevent unauthorised access, misuse, or disclosure.

While we do our best to protect your information, please note that no method of electronic transmission or storage is 100% secure.

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5. Sharing Your Information

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We do not sell, trade, or rent your personal information to others.
We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you — for example, our appointment booking system, email platform, or quiz tool (such as ScoreApp).

All service providers are required to maintain the confidentiality of your information and to use it only for the purposes we allow.

We may also disclose your information if required by law or to protect our legal rights.

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6. Cookies and Tracking

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Our website uses cookies to:

• Improve your browsing experience

• Understand how you use our site

• Deliver relevant content and services

You can control the use of cookies in your browser settings. Please note that disabling cookies may affect some functionality of our website.

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7. Your Rights

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You have the right to:

• Access the personal data we hold about you

• Request correction of any inaccuracies

• Request deletion of your personal information (where legally permitted)

• Withdraw consent at any time (if we are relying on consent to process your data)

• Object to processing in certain circumstances

To exercise your rights, please contact us at: [Insert Contact Email Address]

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8. Changes to This Policy

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We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and if they are significant, we will notify you directly where possible.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Back Specialists Dublin
Email: info@thebackspecialists.ie
Phone: 01 5757430
Address: Swan Leisure, Rathmines Road Lower, Dublin 6.

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Anti-Spam Policy

We value your privacy and time. The Back Specialists strictly prohibits the use of our website or services for spam or unsolicited communications.
We only send emails or text messages to individuals who have:

• Opted in via our website, booking form, or quiz, or

• Are existing clients who’ve requested updates or communication.

Every message includes a clear option to unsubscribe or manage preferences.
If you ever receive an email or text claiming to be from us that you believe is spam, please forward it to info@thebackspecialists.ie so we can investigate immediately.

Injury Advice Disclaimer

All information provided by The Back Specialists—on this website, in guides, videos, or communications—is for educational purposes only.
It should not be taken as individual medical advice or used as a substitute for professional diagnosis or treatment.

While our assessments and programs are designed to help reduce pain and improve movement, results vary from person to person based on commitment, medical history, and other factors.
Always consult a qualified healthcare professional before beginning any new exercise or rehabilitation program, particularly if you have an existing condition or concern.

By using our resources or booking services, you accept that The Back Specialists cannot be held liable for any injury, loss, or damages resulting from the use or misuse of our information or recommendations.

Terms & Conditions

By using this website or engaging with our services, you agree to the following terms:

1. Appointments & Payments

   • Payment is required at the time of booking unless otherwise arranged.

   • Cancellations within 24 hours may be subject to a cancellation fee.

2. Results

   • We aim to provide the highest-quality care and guidance, but no specific outcomes or recovery timelines can be guaranteed.

3. Intellectual Property

   • All text, media, and resources on this site are the intellectual property of The Back Specialists and may not be copied or distributed without written consent.

4. Limitation of Liability

   • The Back Specialists and its staff shall not be held liable for any damages arising from the use of our website, services, or materials.

5. Changes to Terms

   • We may update these Terms & Conditions at any time. Continued use of the site constitutes acceptance of the latest version.